Brian Wayne | Episode 63
Brian Wayne, VP of Customer Success at QSR Automations, joins Shandee to discuss how Covid-19 affected restaurant off-premise technology and the nuances of balancing technology and operations with guest experiences. Brian leads the Implementation, Project Management Training, and Support Services groups, guiding customers to get the most out of QSR products. He shares his experiences, priorities, and difficulties being in a customer success position and shares his favorite part of leading an organization of people. He also offers his predictions of future innovation in technology. Please tune in to listen!