Christopher Gould | Episode 89
Christopher Gould is Vice President of In-Park Revenue at SeaWorld Parks & Entertainment. He is responsible for the lead operations and strategy of food & beverage, retail, photo, and ancillary revenue at California’s parks (including SeaWorld San Diego, Aquatica, and Sesame Place). He shares his inside tips, hidden secrets, and favorite parts of the parks. He even goes so far as to fulfill his theme park fantasy. Chris shares interview techniques to find the best talent and for getting at what lies beneath the surface. He shares his leadership techniques to make sure that he is protecting and supporting all the roles in the organization and meeting their needs. Find out why he uses “the smart dumb guy approach’ and how this is successful for him.