Diane Neville | Episode 114

Diane Neville is the Chief People Officer for Shake Shack Enterprises and has over twenty years of human resource experience. She is responsible for the national development and oversight of all human resources workforce strategies and functions. Diane tells her journey that led her to human resources and the hospitality industry in particular. Diane joins Shandee, and they discuss the current issues surrounding staffing. Diane tells us her most memorable HR stories. She shares her hiring advice and what are the essential qualities she looks for in recruits. She also shares her guidance on the best approach to retain employees.  Diane talks about the wonderful work the Shake Shack HUG Fund is doing as an employee-funded 501(C)(3) that was created to provide quick financial assistance to employees impacted financially.